You may pay for your reservation through our website with any of the following options:
Please note that you may pay for your reservation with Miles Car Rental using a friend’s, relative’s, or company credit card.
Important: Remember that as a requirement, the reservation holder must present a credit card under his/her name at the time of rental. The credit card holder's name must be printed on the card.
The credit card must be under the reservation holder’s name. Therefore, a friend’s or relative’s credit card may not be used for this purpose.
Depending on the rate, you will have the option to include Car Rental Coverage, Third Party Liability, Tank of Gas, GPS, and/or Additional Driver. These options are subject to availability. Once you have chosen your itinerary, car and any additional services, the rate details will specify all the inclusions according to your selection.
You may cancel your reservation using the following link: Cancel my Reservation
To modify your reservation for free, please contact our Customer Service Department.
A cancellation fee of 18% over the prepaid value will apply. Some rental companies manage different cancellation policies such as:
Sixt: Will charge 100% of the prepaid value in case the reservation is cancelled or modified without a minimum anticipation of 24 hours before the pick up time registered on the reservation. This penalty will also apply in case the reservation is not used (No Show).
Alamo, National & Enterprise: Will charge 100% of the prepaid value in case the reservation is cancelled or modified without a minimum anticipation of 1 hour before the pick up time registered on the reservation. This penalty will also apply in case the reservation is not used (No Show).
You will be able to verify the corresponding cancellation policy on our website before finalizing your reservation.
Your reservation includes all taxes and fees. Please keep in mind that some taxes and fees must be paid directly at the counter.
We have over 12,000 locations throughout the country, some of which are located at airports as well as at other locations throughout the city. For additional information, please visit our location section by clicking on the following link: Locations.
The deposit amount may vary depending on the season, itinerary, and car category. This amount will be confirmed by the rental company at the time of pick up. The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee.
The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.
Not all rental companies offer a shuttle service. Please contact our Customer Service Department to verify if this service is available at your location.
By booking through our website you will be able to enjoy the best rates and discounts available on the market.
We recommend for you to include the insurance while booking as insurance costs can be up to three times more expensive directly at the counter.
In Miles Car Rental you will find the most competitive rates in the market since we offer a 30% discount by renting with any of our associate agencies. As you know our rates, you won´t hesitate in choosing a rental car to travel at your own pace in Germany; thus, you´ll be able to visit places you would hardly reach in public transport.
By renting through Miles Car Rental, you will have the right car, since our car rental associate agencies in Germany are characterized by offering excellent service; besides, they have a broad fleet of vehicles that adapts to your needs, such as SUVS and mini vans in which you can travel with your family or group of friends; economic cars, which allow you to save in your trip, among other categories. Whichever car you choose, you will have a free travel insurance as a Latin American tourist offered by April travel Assist that covers you and your passengers in the event of an accident, luggage loss, delay, or flight cancellation. If you would like to have further information about this insurance and solve any doubts, visit our section “Frequently Asked Questions”.
If you need to rent a car, you can trust we will offer a quality service, the bests prices in the market, as well as the satisfactory attention of our advisors. We have a team that speaks your language and is trained to handle all your requests. Check it out! Our customers have rated Miles Car Rental with the highest score in Trustpilot and our social networks.
Be part of this experience. Simply define the itinerary of your trip, navigate through the search filter, choose the car that better suits your needs, and pay using your Visa, MasterCard, American Express, Diners Club or Discover credit card. Booking through Miles Car Rental is quick and easy; besides, you will not have to leave the comfort of your house or work.
You will not regret choosing us as your car rental provider in Germany, since we are one of people´s favorite websites, we have the most competitive rates in the market, we are associated with the best car rental companies such as Alamo, Budget, Hertz, Avis, among other reasons. What are you waiting for?
Valid Driver’s License (International Driver’s Permit where required) under the reservation holder’s name with an expedition date greater than a year.
The amount of the deposit may vary depending on the car category, rental agency and season. This value must be paid on the local currency of the country that you are traveling to.
The reservation holder must present at the counter a credit card under his/her name with sufficient funds to cover the amount of the deposit. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover
IMPORTANT: The rental requirements previously mentioned may vary depending on the country where the rental takes place.
Para cancelar su reserva por favor llenar el siguiente formulario.
Por favor ten en cuenta que de acuerdo a nuestras políticas de Cancelación, se aplicará una penalidad del 18%.
En caso de cancelar tu reservación o no hacer uso de la misma, se aplicará una penalidad del 18%.
Si al momento de retirar el auto, el titular de la reservación no cumple con los siguientes requisitos de alquiler y por consecuencia no puede hacer uso de la reserva, se cobrará una penalidad del 18%:
Licencia de Conducir vigente con fecha de expedición mayor a 1 año y a nombre del titular de la reserva (Permiso de Conducir Internacional donde sea requerido).
El titular deberá cumplir con la edad mínima requerida por la rentadora para el alquiler del vehículo.
El valor del depósito puede variar según el tipo de carro, rentadora y temporada. Este valor se deberá pagar en la moneda local del país de alquiler.
El conductor principal deberá tener mínimo 25 años de edad.
Su reservación ya se encuentra pagada, si tiene alguna inquietud, por favor comuníquese con nosotros.
El deposito se vera reflejado de 8-15 días habiles
