No, the reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
The deposit amount may vary depending on the season, itinerary, and car category. This amount will be confirmed by the rental company at the time of pick up. The reservation holder must have a valid credit card under his/her name.The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee.
The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.
The credit card must be under the reservation holder’s name. Therefore, a friend’s or relative’s credit card may not be used for this purpose.
You may cancel your reservation using the following link: Cancel my Reservation
To modify your reservation for free, please contact our Customer Service Department.
A cancellation fee of 18% over the prepaid value will apply. Some rental companies manage different cancellation policies such as:
Sixt: Will charge 100% of the prepaid value in case the reservation is cancelled or modified without a minimum anticipacion of 24 hours before the pick up time registered on the reservation. This penalty will also apply in case the reservation is not used (No Show).
Alamo, National & Enterprise: Will charge 100% of the prepaid value in case the reservation is cancelled or modified without a minimum anticipation of 1 hour before the pick up time registered on the reservation. This penalty will also apply in case the reservation is not used (No Show).
You will be able to verify the corresponding cancellation policy on our website before finalizing your reservation.
Your reservation includes all taxes and fees. Please keep in mind that some taxes and fees must be paid directly at the counter.
We have over 12,000 locations throughout the country, some of which are located at airports as well as at other locations throughout the city. For additional information, please visit our location section by clicking on the following link: Locations.
Not all rental companies offer a shuttle service. Please contact our Customer Service Department to verify if this service is available at your location.
Yes, most rental companies allow renters between the ages of 21-24 under the following car categories: Economy, Compact, Standard, Mid-Size, Full-Size and Mid-Size SUV for an additional cost.
Please note that in some states such as New York and Michigan renters of age 18 and over will be able to rent by paying an additional fee.
Our rates only include unlimited mileage.
Once you’ve signed the contract and the rental is in use, you will not be able to modify your reservation through Miles Car Rental. Any modification desired must be requested directly with the rental Company.
In Miles Car Rental you will find the most competitive rates in the market since we offer a 30% discount by renting with any of our associate agencies. As you know our rates, you won´t hesitate in choosing a rental car to travel at your own pace in Germany; thus, you´ll be able to visit places you would hardly reach in public transport.
By renting through Miles Car Rental, you will have the right car, since our car rental associate agencies in Germany are characterized by offering excellent service; besides, they have a broad fleet of vehicles that adapts to your needs, such as SUVS and mini vans in which you can travel with your family or group of friends; economic cars, which allow you to save in your trip, among other categories. Whichever car you choose, you will have a free travel insurance as a Latin American tourist offered by April travel Assist that covers you and your passengers in the event of an accident, luggage loss, delay, or flight cancellation. If you would like to have further information about this insurance and solve any doubts, visit our section “Frequently Asked Questions”.
If you need to rent a car, you can trust we will offer a quality service, the bests prices in the market, as well as the satisfactory attention of our advisors. We have a team that speaks your language and is trained to handle all your requests. Check it out! Our customers have rated Miles Car Rental with the highest score in Trustpilot and our social networks.
Be part of this experience. Simply define the itinerary of your trip, navigate through the search filter, choose the car that better suits your needs, and pay using your Visa, MasterCard, American Express, Diners Club or Discover credit card. Booking through Miles Car Rental is quick and easy; besides, you will not have to leave the comfort of your house or work.
You will not regret choosing us as your car rental provider in Germany, since we are one of people´s favorite websites, we have the most competitive rates in the market, we are associated with the best car rental companies such as Alamo, Budget, Hertz, Avis, among other reasons. What are you waiting for?
At this moment none of our Sales Associates are available. Please provide us with the following contact information and one of our associates will reach you as soon as possible.
We invite you to visit our Frequently Asked Questions section and resolve all your inquiries regarding your rental.
